Privacy Policy


This statement discloses the measures that Items Direct Limited (we, us and our) use to ensure User privacy. If you have any questions or concerns regarding User privacy, please contact us using the Contact Us form.

User Defined:

A User is a visitor to any of our web pages or purchaser of a product or service offered by us.

Privacy Policy:

We will not collect personal User information unless it has been voluntarily submitted to us via email, online forms, phone, or other media.

We will not partake in practices whereby personal User information is collected involuntarily. Personal information being limited to the User's name, business or residential mailing address, phone numbers, and email addresses.

We reserve the right to collect impersonal information about a visitor to our site. Impersonal data being the User's IP address and the pages visited within one of our sites. If impersonal data is collected, it will not be collected in a manner that will allow a user to be identified in connection with personal information.

We do not sell, rent, or market personal information to third parties.

User's Personal Information:

The information provided as part of the order process is used by us in the following ways, unless stated otherwise:

- For order and service fulfilment
- Billing purposes


Some of our web pages use cookies. They are used to simplify the online ordering process for the customer. They are not used to collect information about the customer.


We take security very seriously and make ordering online from our web site completely safe.

Your browser will go into 'secure mode' as soon as you click the button to go to our secure payment pages, before you enter any personal or payment details.

Being in 'secure mode' means that all of your details are encrypted to ensure they are kept secure. Encryption creates billions of code combinations to protect each transaction on our site, so your personal and card details cannot be viewed by anyone else using the Internet.

Our order form uses secure socket layer (SSL) encryption. All your private data will be encrypted at all times whilst in transit over the Internet. You should see a complete key or closed padlock in your browser status bar which indicates that the encryption is taking place.

If you have any concerns about security, please contact us using the Contact Us form.



FREE Delivery on all orders

We believe our prices are the lowest available on the Internet. Please let us know if you find the same products at a lower price, including delivery charges, from any other Internet business web site and we will guarantee to match it. Excludes special offers.

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